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Terms & Conditions


Completed consignments will be delivered by the Royal Mail Special Delivery service. If you prefer you can request for your order to be sent to your work address or an alternative address. We will notify you once your delivery has been dispatched with a tracking number which will allow you to track your parcel throughout its journey.

All our products are carefully packaged and leave us in perfect condition. Boarding Pass Invites can not take responsibility for goods damaged or lost during transit.


Boarding Pass Invites require a minimum of 50% deposit before work commences, with the balance payable prior to delivery. The deposit is not refundable. Payment can be made by Paypal. We will issue you with a Paypal invoice.

Payment Security

Paypal offers one of the safest ways to pay online. Paypal allows us to receive your payment without ever seeing you financial details. For more information on Paypal please visit their website at

Data Protection and Privacy

Boarding Pass Invites is committed to protecting the privacy of our website users and clients.

Any personal information submitted by visitors to our website will be processed in accordance with the principles set out in the Data Protection Act. Boarding Pass Invites does not share information submitted by our website user with third parties.

Links from our site may take may take user to external sites not covered by our privacy policy. Boarding Pass Invites can not take responsibility for the content and operation of these external sites.


Prices are subject to change without prior notice. Written/email quotes are valid for a period of three months in which time you must place your order and pay your deposit in order to be guaranteed the price quoted.

Materials and Manufacture

All our products are individually handcrafted therefore inevitably minor differences may occur. Occasionally there may be slight variations between the craft products used and those pictured on our website. This is because some products may be unavailable from our supplier and substitute products must be sourced. In this case we will always construct full proofs for your approval before your wedding stationery is crafted.


Due to the use of small pieces we recommend that cards and stationery products are kept out of reach of babies and small children.

Cancellations and Refunds

In the event of a cancellation Boarding Pass Invites reserves the rights to keep the 50% deposit. If work has already commenced a further payment may be required.

As all our stationery is handmade to order we are only able to give refunds if the goods are found to be faulty or your original specifications have not been met. Please contact us immediately if you are not happy with your stationery and will do our best to rectify the problem.


All designs, texts and images featured on our website are copyright © of Boarding Pass Invites.

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